Regulated Clinical Laboratory Services for Clinical Studies
Quality Standards
CellCarta’s accreditations meet the highest standards in quality. The following clinical laboratories are accredited by the College of American Pathologists (CAP) and have Clinical Laboratory Improvement Amendments (CLIA) certificates of accreditation.
- Antwerp, Belgium (CAP/CLIA)
- Gosselies, Belgium (CAP)
- Lake Forest, California, USA (CAP/CLIA)
- Jining, China (CAP)
- Montreal, Canada (CAP/CLIA)
- Naperville, Illinois, USA (CAP/CLIA)
The following facilities have an International Organization for Standardization (ISO) certificate.
- Antwerp clinical laboratory (ISO 15189/ISO 13485)
- Naperville laboratory (ISO 13485)
- Antwerp logistics facility (ISO 13485)
- Dartmouth logistics facility (ISO 13485)
We have further ISO 27001 Information Security Management System (ISMS) accreditation across the following.
- Antwerp, Belgium
- Baulkham Hills, Australia
- Dartmouth, Canada
- Gosselies, Belgium
- Jining, China
- Montreal, Canada
- Naperville, Illinois, USA
Specific Clinical and Public Health Laboratory licenses and permits are maintained:
- For our Lake Forest location: New York and California
- For our Naperville location: New York, California, Pennsylvania, and Rhode Island
Our quality management system (QMS) drives harmonization of specific testing services and related activities and is implemented at all levels of the organization.
Complaints process
In adherence to the quality requirements that CellCarta is committed to, we ensure a process to receive and follow up on complaints. Should you have a complaint related to our clinical laboratory services for clinical studies, please don’t hesitate to contact your local project management team.