This website (the “Site“) is provided by CellCarta a leading specialty contract research organization. Consulting these pages will help you familiarise yourself with and understand our latest data-protection policies. We encourage visitors to our web-site and users of our services to take active responsibility for the protection of their personal data and their privacy.
When You register and/or submit information through Our website, You will be invited to provide express consent to the use of Your personal information in accordance with this Privacy Policy.
CellCarta Biosciences Inc. (“CellCarta Inc.”) is a company whose legal and headquarters address is at 201 President-Kennedy Avenue, Suite 3900, Montreal, Canada H2X 3Y7. Its registry number with the Québec Enterprise Register is 1174632746.
Within the European Union, CellCarta Inc. has two Belgian subsidiaries. The first is CellCarta NV (formerly known as HistoGeneX N.V.), whose registered office is in 2610 Antwerp at Sint-Bavostraat 78, Belgium. CellCarta NV is an accredited biological medical laboratory that provides contract research services. The second is CellCarta Biosciences SA (formerly Caprion Biosciences SA), whose registered office is in 6041 Charleroi, at Rue Adrienne Bolland 8 bte 2, Belgium, which conducts contract research services.
Outside the European Union (but also in Europe) CellCarta Inc. controls an inactive UK company, CellCarta UK Limited (formerly Serametrix UK Limited), whose registered office is at Unit 22, Surrey Technology Centre, 40 Occam Road, The Surrey Research Park, Guilford, Surrey, United Kingdom, GU2 7YG.
For the purposes of this Privacy Policy as it pertains to Regulation (EU) 2016/679 (General Data Protection Regulation) these four companies, taken together, are referred to below as “CELLCARTA”.
Where the context requires, CellCarta Inc., CellCarta NV, CellCarta SA and CellCarta UK Limited may also be referred to together below as the “CELLCARTA Companies”. If we use the term “CELLCARTA Group”, this means CELLCARTA and CellCarta Inc.’s affiliates.
CELLCARTA is committed to protecting Your privacy. The general purpose of this Privacy Policy is for Us to tell You about the policies and procedures that We have in place to safeguard Your privacy; to explain how We may use any personal data (the “personal information”) that We collect about You (“You” / “Your”); and to explain Your rights and how you can limit the use of that personal information.
When You consult Our Site, or sign up to receive one of Our newsletters or other services, We will use Your personal information to provide You with the service You have requested.
We may process and aggregate information about how You navigate on the Site in order to analyse usage and to better manage the Site.
If You have consented:
Some of these organisations may be based in countries outside the European Union. If We transfer Your personal information to such a country We will take steps to ensure Your information is appropriately protected.
We also reserve the right to transfer your personal information to a third party: (i) if We’re under a duty to comply with a legal obligation; (ii) to protect the rights, property or safety of others; or (iii) to enforce Our Terms of Use. However, We will also take steps for the purpose of ensuring that Your privacy rights continue to be protected.
If You would like to learn more about Our data collection policies and practices, please read the following paragraphs of this Privacy Policy:
“Personal information” means any data about You from which You can be identified such as Your name, address, telephone number, email address, curriculum vitae, qualifications and positions held or other personal information which You may disclose to Us via the Site at any time including for recruitment purposes.
We collect the personal information which You submit to Us when signing up for services provided on the Site. We also collect certain personal information automatically when You enter and use this Site. (Automatic data collection is explained in more detail at paragraph 8 below under the heading IP addresses ‘click-stream’ data and cookies.)
If You do not agree with this Privacy Policy and in particular with our explanation of How We use Your personal information (paragraph 7), please exit the Site and do not submit any personal information to Us.
This site is aimed at and intended for use by our existing and prospective clients and by other business users. You must be at least 18 years old to register and submit personal information on this site. If You are under 18 years of age You cannot register to use this site and a parent or guardian may not assist you to register nor register in Your name. If We learn that a user is under the age of 18, We will take appropriate steps to remove his or her information from Our database.
You have the right:
You have the right to access personal information that We keep about You. Furthermore, You may ask Us to make any necessary changes to ensure it is accurate and up-to-date. You can also request deletion, or a limitation of the treatment, of Your personal information. You also have the right to object to any processing of Your personal information.
Personal information that We obtain about You will be used in accordance with current data protection legislation and this Privacy Policy. We, or data processors acting on Our behalf, will process your personal information as follows:
For the legitimate interests of the CELLCARTA Group
We may occasionally use Your email address and, in rare situations, postal address or phone number, to contact You regarding administrative matters or notices and to manage and respond to any queries You make or any correspondence that You send Us.
Based on your consent, for the following purposes:
We may also use aggregated personal information:
We review our retention periods for personal information on a regular basis. We are legally required to hold some types of information to fulfil our statutory obligations (for example accounting). We will hold Your personal information on Our systems for as long as is necessary for the relevant activity, or, where applicable, for as long as is set out in any contract that You hold with Us.
IP Addresses ‘Click-stream’ data and cookies
An IP address is a number which is automatically assigned to Your computer whenever You access the Internet. When You access Our Site, We log Your IP address and can identify the device you are using from it. Click-stream data is information collected by Us when You navigate the Site, for example the specific Web pages You looked at, the order in which You looked at them and the time of Your visit. This data helps Us analyse how visitors arrive at the Site and what content is most popular and We may use it for administration purposes or to analyse aggregate information. We collect this information using cookies. You were prompted to select your cookie preferences when you first visited Our Site, including the consent request for analytical, advertisement and other optional cookies. For more information about how We use cookies on Our Site as well as how to update your preferences or prevent the use of certain cookies, please visit our Cookie Policy.
Our Site pages may also contain electronic images known as ‘web beacons’ which are used along with cookies to compile aggregated statistics to analyse how Our Site is used. Web beacons may also be used in some of Our emails to let Us know which emails and links have been opened by recipients.
There are a number of optional services for which You may choose to sign-up. The personal information requested may vary for each service which is offered. This paragraph explains the information We collect for each service, and how We may use it. (This information complements the more general information given in paragraphs 7 and 8 above.)
Newsletters, emails and alerts
You may sign-up to receive a newsletter or other alerts either by direct registration or in conjunction with a particular service or membership for which You have registered. When You sign-up, We will ask You what information you would like to receive about CellCarta. If You agree, We may share Your information within the CellCarta Group. You can cancel Your subscription to newsletters and other alerts at any time by clicking the unsubscribe button within any of our emails. You can also cancel Your subscription by writing an email to marketing@cellcarta.com
We may pass Your information to third party electronic service providers working on Our behalf for the purposes of carrying out data processing and providing services to You (for example to send You newsletters to which You have subscribed).
We will share Your personal information with certain parties, depending upon the purpose for which the information was provided, the consents which You give at the time the information is provided and the context in which the information was provided, as described in the following paragraphs. We require such third parties to only use the information for the purpose for which it was provided.
We may share Your information within the CellCarta Group who are subject to this privacy policy.
We may also pass Your personal information to other parties as follows:
Transferring Your information outside of the EU
Our service providers are located outside the EU, we may collect, transfer or store personal information through servers located in the USA or in another country outside the EU. In any such case we will ensure that Your data is only transferred to a non-EU based service provider who can provide equivalent protection for Your personal information to that which is available in the EU and that Your personal information is processed in accordance with this Privacy Policy. For example by using contractual clauses approved for the transfer of personal information to third countries. We also ask Your consent for such transfers when You register with Us.
We use security measures to protect Your personal information from any access by unauthorised persons and against unlawful processing, accident loss, destruction and damage.
Once We receive your information, We take security measures [in accordance with IT industry standards], including physical, organizational and technical measures, to protect Your personal information. However, it is impossible to fully guarantee the security of personal information transmitted over the internet. Therefore We cannot absolutely guarantee the security of the information that You transmit to Us one hundred percent.
You are entitled to obtain details of what personal information CELLCARTA holds about you free of charge by sending Us a written request.
If you wish to change Your email address or any of the other information we hold, or if the information is inaccurate, please send a letter:
Attn: Privacy Compliance Officer / Legal Department
CellCarta Biosciences Inc.
201 President-Kennedy Avenue, Suite 3900
Montréal, Québec, Canada H2X 3Y7
For correspondence directed specifically at CellCarta NV or CellCarta Biosciences SA, you may also send a letter to the following addresses:
With a copy to:
CellCarta Biosciences Inc.
201 President-Kennedy Avenue, Suite 3900
Montréal, Québec, Canada H2X 3Y7
Attn: Privacy Compliance Officer / Legal Department
With a copy to:
CellCarta Biosciences Inc.
201 President-Kennedy Avenue, Suite 3900
Montréal, Québec, Canada H2X 3Y7
Attn: Privacy Compliance Officer / Legal Department
Or, please e-mail: privacy@cellcarta.com.
You may also contact Us at any time if You wish to amend or remove information that You have provided to Us via the Site, or wish to withdraw any consent concerning the collection, processing or use of Your personal information. You can do this by writing to Us at one of the addresses given above. (See also paragraph 14, Contact Us, below.)
The Site may contain links to other websites. CELLCARTA is only responsible for the privacy practices and security of this Site. The CELLCARTA Companies and any other CELLCARTA entity are not liable for any privacy policy, security policy or content or of any kind that may be part of a site to which our Site suggests a link.
We recommend that You check the privacy and security policies of each website that You visit including any visited through a link found on Our Site.
Please note that the California Consumer Privacy Act “(CPRA”) gives California consumers certain privacy rights regarding their personal information. In addition to providing other information, this privacy policy informs you of the categories of personal information that the CELLCARTA Group may collect about You and Your rights to such personal information. Moreover, the CELLCARTA Group does not sell or share your personal information with third parties as defined under CPRA.
If You have any comments or questions about this Privacy Policy, Our processing of Your personal information, the practices of this Site, or Your dealings with CellCarta, please send Us a written request. Your request must include Your name, email address and/or postal address. Written requests sent by post must also be signed.
We may take reasonable steps to verify Your identity before granting access or making corrections or providing for deletion of Your personal information. (Please note that your right of access is not absolute and may be subject to applicable legal restrictions in certain limited cases.)
Please send a letter:
Attn: Privacy Compliance Officer
CellCarta Biosciences Inc.
201 President Kennedy Avenue, Suite PK-3900
Montreal, Quebec, Canada
H2X 3Y7
For correspondence directed specifically at CellCarta NV or CellCarta Biosciences SA, you may also send a letter to the following addresses:
With a copy to:
CellCarta Biosciences Inc.
201 President-Kennedy Avenue, Suite 3900
Montréal, Québec, Canada H2X 3Y7
Attn: Privacy Compliance Officer / Legal Department
With a copy to:
CellCarta Biosciences Inc.
201 President-Kennedy Avenue, Suite 3900
Montréal, Québec, Canada H2X 3Y7
Attn: Privacy Compliance Officer / Legal Department
Or, please e-mail: privacy@cellcarta.com
We keep this Policy and its contents under regular review. It was last updated on May 8, 2024. We recommend that You consult these pages from time to time so that You are aware of Our latest policies.